Customer ordering app
Let customers order and pay from their phones.
A customer ordering app that handles registration, ordering, M-PESA payment, tracking and statements, with every order flowing straight into your ERP.
At a glance
- Self-registration with OTP sign-in
- Live catalogue synced with your stock
- M-PESA STK Push, Paybill or Till
- Order tracking, reminders and statements
Ordering made simple, for you and your customers.
Customers browse your products, place bulk or repeat orders and pay by M-PESA. Your team receives accurate digital orders, and payments are reconciled automatically.
- Bulk and repeat orders
- Order acknowledgement by SMS, WhatsApp or email
- Credit terms when you enable them
- Customised to your business
Every feature, explained.
Built with modern technology for reliability, security and scale.
New customers self-register through a simple form. Phone, email and ID are validated, and duplicate detection prevents multiple accounts for one customer.
Customers log in without passwords, using one-time codes sent by SMS or WhatsApp with a short validity period and retry limits.
A catalogue synced from your ERP or inventory (for example Odoo) with real-time stock checks and a cart that supports bulk and repeat orders.
STK Push, Paybill or Till through Safaricom’s Daraja API, with secure callbacks and automatic reconciliation against orders.
Each order gets a unique reference and an automatic acknowledgement, and can be passed to your warehouse or fulfilment system.
Customers follow each order from pending to processing, shipped and delivered, with push and SMS alerts and a full order history.
Automated reminders for pending balances by SMS, WhatsApp or email, with the frequency you choose.
Statements generated from your accounting records, available to view or download as PDF or Excel.
Faster orders, faster payment.
Connected to your ERP, M-PESA and messaging channels.
Ordering any time
Customers order when it suits them, without calling your office.
Cash in sooner
M-PESA payment at checkout and automatic reminders for balances.
Fewer errors
Digital orders arrive complete and accurate.
Customers stay informed
Tracking and statements reduce follow-up calls.
How we deliver your app
From your first call to an app your team and customers use every day.
1
Discover
We learn how you sell today and agree on what the app must do.
2
Build and connect
We configure the app and connect it to your ERP, M-PESA and messaging channels.
3
Launch and support
We train your team, launch, and stay on hand with support and improvements.
See the ordering app with your own products.
Book a free demo and we will show you the app working with your own products and customers. Or call us on +254 762 820 447.
Amkatek builds ERP systems, mobile apps and payment integrations that help businesses in Kenya and Rwanda run with less paperwork and more control.
Systems
Integrations
Contact
+254 762 820 447
info@amkatek.com
Thika: Equity Plaza Building, 5th Floor
Nairobi: Suite 37B, Kahyawe Road, off Galana Road, Kilimani
© 2026 Amkatek Limited. All rights reserved.